Chevrolet improved on its 2014 Chevrolet Volt by adding all the features that the owners of the car said it lacked, thus making the 2016 Volt a favourite among its users.
Chevrolet put together an advisory board comprising of 12 owners of the cars from all across US and met with them once every month to understand the needs of the consumer and also to understand how they operated their Volts.
Darin Gesse, the product manager of Volt, said that since Volt belonged to a new category of electric vehicles, they weren’t very sure about people’s reactions to the cars. This resulted in them asking simple questions which impacted the next generation’s development.
The Volt team were also eager to know the features that the owners of the Volt liked and those which needed improvement. The team connected with the owners through plug-in events, social media and also the internet panels.